Friday, March 1, 2013

Sales Cold Calling Tips For Those Who Need Help In Increasing Their Success Rate

Many years ago, sales people conduct actual, physical visits to houses and offices in order to offer the products and services that they sell. Thanks to the advent of technology, one does not have to perform this grueling task just to be able to sell. Now, you only need three things to pitch for a sale - a telephone, a list of product details, and guts. There are a few concepts that you need to remember when sales cold calling.

Sales cold calling is basically reaching out to prospect customers, using various communication tools such as the telephone. The term "cold" pertains to the call being an unexpected and unanticipated one on the part of the receiver of the call. Customers are usually not expecting the call that the sales person will be making. Listed below are some strategies you may want to try on your own. Check out the cold calling blog and read more important details about cold calling.

First of all, you should be familiar with all the details about your product or service. You must know all the features of your products in anticipation of the questions your customers will ask you, or else, they will not trust you and believe whatever it is that you have to say.

Prepare a brief script before you pick up the phone. This script will serve as you outline, containing the main points that you should be able to cover during the call. Bear in mind that the client will always be interested on what they can get from your product, or the string of benefits they can enjoy. In case your customer throws a question which you cannot answer, tell them politely that you will need a little more time to check the best answer to their inquiry and you will give it to them as soon as you get your hands on it.
If your sales cold calling task requires calling regular customers, you need to take note of their specific details and preferences so that you can always go back to your notes whenever you talk with them. This simple act will make them trust you even more and make them feel that you really understand their needs.

Your positivity and confidence will surely show in your voice so you should work on keeping that. Keep it light and humorous, tell some clean jokes if you want to in order to build rapport between you and your client on the line. You must also show that you believe in whatever you are selling. Your enthusiasm and belief in your product or service will be highly contagious.

Do not be in a hurry to tell them all about your product. Try to see the product from their eyes and from this, base your descriptions and details. Your customer will feel at ease when you do this and you will sound more trustworthy.

You should be able to end each call with grace and with pride, however the call turned out to be. In the art of becoming a cold calling insider, you should always leave a positive impression on your customers.
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